As a User, Customer or Registered Member of Talk Dharti To Me we understand that you would be concerned about your online privacy. We are concerned and respect your privacy, and protect the privacy of all concerned by using the information you provide with utmost care and security
By using this website and its services (for example, when you visit our website and read articles or browse through various other portions of our websites or register via social media or via the registration form), you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations.
What data is collected
'Personal Information' or 'PII' is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual's name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information. The Company respects the privacy of the users of the Services they use and is committed to reasonably protect it in all respects. The information about the user as collected by the Company are
Information supplied by users
Information automatically tracked while navigation
Inferred information through usage and log data
Information collected from any other sources (like third party providers or social media platforms)
A. Information collected at the time of registration
When you register on the website or applications for the service, we ask that you provide basic personal information from you to continue to interact with you and to continue providing you the Services. Information that we collect includes
We may collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with us.
B. Information Automatically collected/ tracked While Navigation
To improve the responsiveness of the "Site" for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the identified computer.
Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
We receive and store certain types of information whenever you interact with us via the Site.
If a user opts out using the Ads Settings, the unique DoubleClick cookie ID on the user's browser is overwritten with the phrase "OPT_OUT". Because there is no longer a unique cookie ID, the opt-out cookie can't be associated with a particular browser.
C. Inferred Information through usage and log data
We automatically collect limited information about your computer's connection to the Internet, mobile number, including your IP address, when you visit our Site. Your IP address is a number that lets computers attached to the Internet know where to send you data such as the pages you view. We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, browser type and version, CPU speed, and connection speed etc
We use this information for conducting internal research on our users' demographics, devices, interests, and behaviour to better understand, protect and serve our users. We may also collect Your Information to track user behaviour and preferences for internal analytics and research. We may also use your information
To evaluate your interest for various genres of content, services, offers;
To perform analytics and conduct customer research, to determine your interest, for identifying content that generate sales and to analyse traffic patterns.
If you choose to post messages on social media accounts, message boards, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
The above information may also be captured by keeping cookies on our websites by our affiliates for the purposes mentioned above.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our services, we may collect and store such information.
D. Clear GIFs
We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia deliver our web pages to you upon request, to tailor our Site to the interests of our users, to measure traffic within our Site to improve quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come without personally identifying the Users.
E. Information we collect from third parties
Information obtained from other sources
We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy. If you provide information to the platform provider or other partner, whom we provide services, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfil the Services or to communicate with you.
Demographic and purchase information
We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the user behaviour on our website. Google Analytics specifically has been enabled to support display advertising towards helping us gain understanding of our users' Demographics and Interests. The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings options provided by Google
Links to third party websites
How collected data is used
Purpose and Lawfulness of processing
We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process your personal information includes obtaining explicit consent from you or processing for "legitimate interests" where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates). We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, to provide you services, and to communicate with you related to below mentioned points. For example, we use information to :
To help advertisers understand our audience and confirm the value of advertising on our websites or applications (however it is usually in the form of aggregated statistics on traffic to various pages within our site) and to provide you relevant ads
Communicate with you concerning our service (for example by email, push notifications), so that we can send you news about us, details about new features and content available, promotional announcements, and surveys, and to assist you with operational requests such as password reset requests.
Allow you to participate in interactive features offered through our Services
Sharing with our customer support team to resolve your queries/concerns related to your rights or services provided to you
Information use by the company
The Information as supplied by the users enables us to improve the services and provide you the most user-friendly experience. In some cases/provision of certain service(s) we may require your contact address as well. All required information is service dependent and we may use the above said user Information to, maintain, protect, and improve the services and (including advertising) for developing new services. We may, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.), dealing with requests, enquiries and complaints and customer related activities
In case you choose to decline to submit personally identifiable information on the Site, we may not be able to provide the services to you. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information
How collected data is shared
The Company shall share your information with any third party without obtaining the prior consent:
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
We may present information to our advertisers to help them understand our audience and confirm the value of advertising on our Site however it is usually in the form of aggregated statistics on traffic to various pages within our site.
User control over collected data
When you use the Site (or any of its sub sites), we make good faith efforts to provide you upon verification, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement. If you would like to review, change or delete personal information we have collected from you please contact our Grievance Officer.
We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort
Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction
If your requests are unreasonably excessive or repetitive.
Where the rights or safety of another person or persons would be jeopardized, or
If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
Our Services are not intentionally designed for or directed at persons less than 18 years of age. The Company does not knowingly permit any person who is under 18 years of age to register with the services or to provide any other personally identifying information. If we become aware that any personally identifiable information of persons less than 18 years of age has been collected on our Services without verified parental consent, then we will take the appropriate steps to delete any such information and notify the parent.
However, we consider it the responsibility of parents to monitor their children's use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 18 years of age or offer to send any promotional materials to persons in that category. The Company does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided us with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the services.
Security and compliance with laws: How we protect your personal data
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Site is securely stored within the Talk Dharti To Me controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable
Changes to privacy notice
The Company will not retain the Information longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or keep you updated with our promotions where you have asked us to do so and provide you with the best user experience.
Resolving privacy issues
Data Controller Office
The data controller for our services is Talk Dharti To Me with the business address of:
Talk Dharti To Me,
(3204,Lodha Primeo,NM Joshi Marg, Shastri Nagar, Adarsh Nagar, Mahalakshmi, Mumbai, Maharashtra 400011)
The data protection officer (DPO) appointed by Talk Dharti To Me is (Nivedita Bansal) who can be contacted at (firstname.lastname@example.org ).
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact our Data Protection Officer.
Any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to (Shrey Punamia) ("Grievance Redressal Officer”)
Grievance Redressal Officer
Talk Dharti To Me
We request you to please provide the following information in your complaint:-
Identification of the information provided by you;
Clear statement as to whether the information is personal information or sensitive personal information;
Your address, telephone number or e-mail address;
A statement that you have a good-faith belief that the information has been processed incorrectly or disclosed without authorization, as the case may be;
A statement, under penalty of perjury, that the information in the notice is accurate, and that the information being complained about belongs to you;
We shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
What are cookies and Other Tracking Technologies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our websites. This allows our websites to recognize your device from those of other users of the websites. The information provided below about cookies also applies to these other tracking technologies.
To provide you Services
To provide non-personalized or personalized advertisements
To identify your location
To identify your browser and device.
For analytics and research
Measure and analyze the audience for each page in order to subsequently improve the ergonomics, browsing, or visibility of content;
Measure the reliability of Website by analyzing the number of visits to its pages in real time, and offer varied ads that are adapted to users' areas of interest;
Cookies may also be saved by social media tools if you use these functionalities (e.g. Facebook, Twitter).
Type of Cookies
“First party Cookies” these are the cookies that belong to us and which we place on your device or are those set by a website that is being visited by the user at the time (e.g., cookies placed by Talk Dharti To Me).
“Third-party cookies”are cookies that another party places on your device through our site (For e.g. advertising agencies may place their cookies on our website which will collect tracking information and serve you with advertisements).
We use the following types of cookies:
Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
The data collected by the websites and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will be kept in our database until we get explicit consent from you to remove all the stored cookies.
We categorize cookies as follows:
These Cookies are necessary to allow us to operate our Sites so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged in/out to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites.
These Cookies are used by us or third-party service providers to analyse how the Sites are used and how they are performing. For example, these Cookies track what content are most frequently visited, watch history and from what locations our visitors come from. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Google Analytics cookies.
These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to "remember" you in-between visits. For instance, we will recognize your user name and remember how you customized the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customizations during future visits.
Targeting or Advertising Cookies
These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on Talk Dharti To Me and other websites. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies.
Do these cookies collect personal data/identify me?
Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.
Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data but they would not be able to directly identify you as an individual or have any of your personal information such as Name, E-mail id or mobile number
Managing advertising cookies
Please note that if you want to opt out from receiving targeted advertising, this does not mean that you will receive less advertising when you use our Website. This just means that the advertising you see will not be as customised to you.
If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser 'help' / 'tool' or 'edit' section for cookie settings w.r.t your browser that may be Google Chrome, Safari, Mozilla Firefox etc.
Please note that if your browser setting is already setup to block all Cookies (including strictly necessary Cookies) you may not be able to access or use all or parts or functionalities of our Sites.
If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent the Sites from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000